Refund Policy
Exchanges / Refunds / Replacements
If you are within the 14 day return period we offer you 3 options:
1. Exchange your item for a different size/color.
Exchanges are only available for size and/or color of the same style.
The exchange of a different product is strictly not permitted. We recommend you
to return your original item for a refund and then place a
new order for the product you
wish.
2. Reimbursement details and vouchers
By default, the reimbursement method is credit.
If you wish to receive a refund on the payment method used when
your purchase, you must notify us on the return form and
15% inspection, warehouse and handling fees will apply. The orders
which are exchanged or items returned/exchanged due to manufacturer defect
do not incur these restocking fees. Fees will be applied to the order
original and the balance will be refunded.
Only the final price paid (after any reduction) will be refunded.
Discount codes or vouchers cannot be reissued and are not
refundable.
3. Replacement of a wrong or defective item
We are truly sorry! Please send us an email to
bestsshopping@gmail.com with the following details:
1. Your order number
2. Description of the problem (e.g. wrong/defective item)
3. A photo or video
How long does it take to get a refund?
Generally, refunds can take up to two weeks to be processed.
treated. All refunds must be verified for authenticity and must be
submitted to our accounting department for processing.
How to return an item ?
● Each return request must be accompanied by a returns form.
● Please complete this form as accurately as possible and send your article
accompanied by this form to the return address that we
We will communicate by email.
● For any questions or concerns, email us at
contact@Bestsshopping.com
Late or missing refunds:
● Check your bank account
● Contact your banking institution
● Processing time usually takes 3-5 business days
If you've done all of this and still haven't received your refund,
please contact us at contact@bestsshopping.com
Delivery :
The customer is responsible for paying their own shipping costs for the return
of an article. If you receive a credit, it will be for the amount you paid.
If you have indicated you want a refund, you will receive exactly what you
you paid for the product less the restocking fee.
If you want an exchange: depending on your country of origin, your exchanged item may
take 2-7 weeks to reach you.
Warning :
If you are shipping items worth more than €50, we suggest
strongly to send the product back to us with a tracking number.
If you are within the 14 day return period we offer you 3 options:
1. Exchange your item for a different size/color.
Exchanges are only available for size and/or color of the same style.
The exchange of a different product is strictly not permitted. We recommend you
to return your original item for a refund and then place a
new order for the product you
wish.
2. Reimbursement details and vouchers
By default, the reimbursement method is credit.
If you wish to receive a refund on the payment method used when
your purchase, you must notify us on the return form and
15% inspection, warehouse and handling fees will apply. The orders
which are exchanged or items returned/exchanged due to manufacturer defect
do not incur these restocking fees. Fees will be applied to the order
original and the balance will be refunded.
Only the final price paid (after any reduction) will be refunded.
Discount codes or vouchers cannot be reissued and are not
refundable.
3. Replacement of a wrong or defective item
We are truly sorry! Please send us an email to
bestsshopping@gmail.com with the following details:
1. Your order number
2. Description of the problem (e.g. wrong/defective item)
3. A photo or video
How long does it take to get a refund?
Generally, refunds can take up to two weeks to be processed.
treated. All refunds must be verified for authenticity and must be
submitted to our accounting department for processing.
How to return an item ?
● Each return request must be accompanied by a returns form.
● Please complete this form as accurately as possible and send your article
accompanied by this form to the return address that we
We will communicate by email.
● For any questions or concerns, email us at
contact@Bestsshopping.com
Late or missing refunds:
● Check your bank account
● Contact your banking institution
● Processing time usually takes 3-5 business days
If you've done all of this and still haven't received your refund,
please contact us at contact@bestsshopping.com
Delivery :
The customer is responsible for paying their own shipping costs for the return
of an article. If you receive a credit, it will be for the amount you paid.
If you have indicated you want a refund, you will receive exactly what you
you paid for the product less the restocking fee.
If you want an exchange: depending on your country of origin, your exchanged item may
take 2-7 weeks to reach you.
Warning :
If you are shipping items worth more than €50, we suggest
strongly to send the product back to us with a tracking number.